FAQs
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Where are you located?
We do not have a storefront location. We prepare our cakes at a local commissary bakery located in Wimauma, FL.. We are Serv Safe certified as a certified food manager. We deliver our products to you. A storefront location is coming soon (Spring 2023)!
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Do you deliver your desserts?
Yes, once we finalize your order, we will request your address, in addition to other information, and will deliver your order in a timely manner.
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When should I place my order for my event?
Please place orders at minimum 1 week prior to your event date. Please keep in mind that we are a small business. As we try to prioritize our customers orders, we need sufficient notice to be able to accommodate, especially those with large orders. Please be courteous enough to place an order in advance. For birthday cakes, we recommend placing your order 1 week in advance. For weddings and Quinceañeras, we highly encourage you to place your order at least one month in advance.
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Do you accept deposits?
Yes. You must leave a 50% deposit at time of ordering. The remaining 50% is due at time of delivery.
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How do I place an order?
You may fill out the order form on the ‘Order’ tab. The order form includes your contact information. As soon as we receive it, we will contact you to confirm it and begin the process of creating your cake!
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How do I cancel/ change my order?
You may contact us via phone (813) 504- 0866. No changes to quantities or dessert choices can be made within 1 week of your order date.
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What method of payment is collected?
We accept cash and all major credit cards.
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Do you make anything wheat/ dairy/ soy/ nut free?
We do not bake in an allergen-free environment. All of our products are baked in an environment where wheat, dairy, and nuts are present. Due to the presence of these allergens, we do not recommend consuming any of our desserts if you are allergic to wheat, nuts, soy, or dairy.
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What if I am not satisfied with my order?
If there is a problem with your order, please call us at (813) 504 -0866. Refunds will not be given due to improper storage.